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Terms of service

SPIRIT PIECES Website Terms and Conditions

Date Terms last Modified:   March 25th, 2025

IMPORTANT: Please read the following terms and conditions carefully. These Website Terms and Conditions (these “Terms”) constitute a legally binding agreement between you (“you” or “your”) and Spirit Pieces, LLC (“Spirit Pieces,” “we,” “us,” or “our”) governing your access to and use of the website located at www.spiritpieces.com, including any of its sub-domains, affiliated social media accounts, or other websites that are owned, operated, controlled, or managed by or on behalf of Spirit Pieces (collectively, the “Website”). These Terms apply to all content, products, services, information, media, materials, and documentation (whether printed, digital, or otherwise) accessible through the Website.

If you are accessing or using the Website on behalf of another individual, company, or legal entity, you represent and warrant that you have the legal authority to bind such entity to these Terms. In such case, “you” and “your” shall also refer to that entity.

NOTICE OF ARBITRATION. THIS TERMS OF USE AGREEMENT CONTAINS AN ARBITRATION PROVISION AND CLASS ACTION WAIVER THAT APPLIES TO ALL CLAIMS EXCEPT FOR CLAIMS OF INTELLECTUAL PROPERTY INFRINGEMENT OR THOSE THAT CAN BE BROUGHT IN SMALL CLAIMS COURT. EXCEPT AS OTHERWISE STATED UNDER THE TERMS OF THIS AGREEMENT, YOU AGREE THAT ANY AND ALL DISPUTES BETWEEN YOU AND SPIRIT PIECES WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION, AND YOU WAIVE YOUR RIGHT TO BRING OR RESOLVE ANY DISPUTE AS, OR PARTICIPATE IN, A CLASS, CONSOLIDATED, REPRESENTATIVE, COLLECTIVE, OR PRIVATE ATTORNEY GENERAL ACTION OR ARBITRATION.

Acceptance of Terms for Use; Amended Terms.

1.1       Acceptance. By accessing or using the Website, you acknowledge and agree that you have read, understood, and accepted these Terms and our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree to these Terms or the Privacy Policy, you may not access or use the Website. In addition, by conducting any transaction on the Website or clicking “I Agree” (or a similar acknowledgement), you consent to the use of electronic signatures, which shall have the same legal force and effect as a handwritten signature. You may revoke your consent to use electronic signatures at any time by providing written notice to us; however, such revocation may result in suspension or termination of your access to the Website and Services (as defined in Section 3) unless you subsequently provide legally valid consent by other means.

1.2       Amendments to Terms. We may update or modify these Terms at any time by posting the revised version on the Website. Any such changes will become effective upon posting, unless a later effective date is specified. It is your responsibility to review the Terms periodically for updates. Your continued use of the Website following any modification constitutes your acceptance of the amended Terms, which will supersede all prior versions. If you do not agree to the updated Terms, you must immediately discontinue use of the Website and any Services. We recommend that you print or save a copy of the current Terms for your records.

2.         License Grant. Subject to these Terms, we grant you a limited, personal, non-exclusive, revocable, and non-transferable license (without the right to sublicense) to access and use the Website and the Services solely for your personal, non-commercial use. Except as expressly authorized by us in writing, you may not copy, reproduce, modify, distribute, transmit, display, perform, publish, license, create derivative works from, or otherwise use any content, information, or materials (“Materials”) available on or through the Website, in whole or in part, for any purpose other than as expressly permitted under these Terms. Requests for written permission may be directed to us using the contact information provided in Section 15.

You acknowledge and agree that all proprietary information, intellectual property, and Materials provided on or through the Website—including, without limitation, the underlying HTML code and other software components—are protected by applicable copyright, trademark, and other intellectual property laws, and are not licensed to you under these Terms. All rights not expressly granted herein are reserved by Spirit Pieces.

3.         Website Services; Policies. From time to time, we may offer through the Website: (i) various cremains-infused and non-infused memorial products for purchase, including but not limited to orbs, stones, paperweights, pendants, urns, and other commemorative items; and (ii) access to online memorial pages where users may share memories or tributes to deceased family members, friends, or loved ones (collectively, the “Services”).  Your access to and use of the Services is subject to these Terms, and the following provisions govern your eligibility and rights to purchase, access, or otherwise interact with the Services made available through the Website.

3.1       Availability of Service.  We reserve the right to modify, suspend, or discontinue the Services at any time, in whole or in part, with or without notice. This includes establishing or revising general practices and limits related to the Services. You agree that we will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services, regardless of the reason, including due to error, negligence, or intentional conduct. We may update the Website’s content periodically, but we make no representation that such content is complete, current, or error-free. Any material on the Website may be outdated at any given time, and we are under no obligation to update it.

3.2       Third-Party Purchasers Acting on Behalf of Others. If you purchase Services on behalf of another individual or entity (e.g., as a funeral home, agent, or other authorized representative) (each, a “Third-Party Purchaser”), you represent and warrant that you have obtained all required legal authority and consents from the individual(s) or entity(ies) you represent (each, an “End Client”) to: (i) provide cremains to Spirit Pieces and its affiliates, vendors, or service providers (collectively, the “Covered Parties”), (ii) authorize the Services in connection with the cremains, and (iii) permit the handling, processing, storage, and, if applicable, respectful disposition of any unused cremains. You acknowledge and agree that Spirit Pieces provides Services solely to you as the purchasing party, and that no Covered Party shall be deemed to have any contractual relationship or duty to the End Client. Spirit Pieces expressly disclaims all liability to any End Client or third party in connection with the Services. You agree to indemnify, defend, and hold harmless the Covered Parties from any and all claims, demands, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your failure to obtain proper legal authority or consent; (b) your breach of these Terms; or (c) any disputes between you and your End Client or any other third party. You further agree not to represent or imply that Spirit Pieces has any responsibility or obligation to an End Client or other third party on whose behalf you act.

3.3       Submission Requirements.  By using the Website and Services, you represent and warrant that you have the legal authority under applicable law to access and use the Services, including the authority to transfer and authorize the handling, modification, and disposition of cremains. You agree to provide current, accurate, and complete information in connection with any order, including proper shipping details, and to promptly update such information if it changes. If you provide any information that is false, inaccurate, outdated, or incomplete, or if we have reason to believe such is the case, we may suspend or terminate your access to the Website or Services. For online memorial pages, you represent that all submitted content is accurate, complies with our Acceptable Use Policy, does not include sensitive personal information (e.g., protected health data), and does not infringe third-party rights. We reserve the right to remove or modify any memorial content at our sole discretion. By submitting content to the memorial services, you grant Spirit Pieces a perpetual, irrevocable, worldwide, royalty-free license (with the right to sublicense) to use, display, reproduce, modify, and distribute such content. You further represent that you are either the legal custodian of any cremains submitted or have received express permission from the custodian or next of kin. Spirit Pieces and the Covered Parties may incorporate the cremains into memorial products and, if cremains remain and no written instructions are received within sixty (60) days of product shipment, reserve the right to respectfully scatter the remaining cremains in accordance with applicable law. We disclaim liability for any losses arising from such disposition.

3.4       Pricing.  All prices for products, Services, and shipping fees are listed on the Website and are stated in U.S. dollars. These prices are incorporated into these Terms by reference. We reserve the right to modify pricing and policies at any time, with or without notice.

3.5       Typographical Errors.  In the event a product or Service is listed at an incorrect price due to a typographical or system error, we reserve the right to refuse or cancel any orders placed for such item, whether or not the order has been confirmed or your payment has been processed. If your payment has already been processed for a canceled order, we will issue a refund in the amount of the incorrect price.

3.6       Naturally Occurring Variations; Handmade Process.  Many of our memorial products are handcrafted and made to order. As such, each item is unique and may vary slightly in size, color, bubble formation, or cremains distribution. These variations are natural characteristics of the handmade process and do not constitute defects. By placing an order, you acknowledge and accept that your product may differ in appearance from Website images or videos and that such variations do not entitle you to a refund, exchange, or claim of nonconformity.

3.7       Order Acceptance Policy.  Receipt of an order confirmation does not constitute acceptance of your order. Spirit Pieces reserves the right to request additional verification or information before accepting any order and may decline to accept any order at our sole discretion and for any reason. Once an order is accepted, we will send a collection kit to the address you provide. Upon receipt of the kit by our artist or vendor, all order details (e.g., quantity, size, style, and color) are deemed final and may not be modified without our written approval. Requested changes may result in additional charges.

3.8       Shipping Policy; Delivery Dates.

3.8.1    Shipping Policy.  Completed memorial products are shipped via major carriers, including USPS, FedEx, and UPS. Any delivery timeframes provided are estimates only and are not binding or guaranteed. You are solely responsible for providing accurate and complete shipping information. You are also responsible for complying with all applicable postal and shipping regulations for the shipment of cremains, including packaging, labeling, and documentation requirements. Spirit Pieces is not liable for cremains that are lost, delayed, or mishandled in transit due to your failure to comply with such requirements. If a shipment is returned or must be re-shipped due to incorrect address information or failure to collect, you will be responsible for all additional shipping costs. Spirit Pieces is not liable for the cost or emotional distress associated with the loss or misplacement of cremains or memorial products during shipment, including any return shipments that are subsequently lost by the carrier. In the event excess cremains remain after production, you may choose to: (i) have them incorporated into additional memorials at your expense, (ii) have them returned to you (additional shipping charges apply), or (iii) authorize Spirit Pieces to respectfully scatter the remains in a scenic location. If you do not provide written instructions within sixty (60) days following shipment of the final product, we reserve the right to respectfully scatter any remaining cremains in accordance with local laws and customs.

3.8.2    Guaranteed Delivery Dates.  Delivery timelines provided on the Website are estimates and are not guarantees unless explicitly stated otherwise in writing. Only air shipments may be eligible for guaranteed delivery by the carrier. If a guaranteed delivery date is missed and the carrier provides a refund of shipping charges, we will pass that refund on to you. However, shipping carriers typically do not refund charges for delays caused by weather, holidays, or other force majeure events. If an adult signature is required for delivery and no one is available to sign at the time of delivery, no refund will be provided for failed delivery attempts. We recommend reviewing the relevant policies of USPS, FedEx, UPS, or DHL for further information on guaranteed delivery terms.

3.8.3    Order Completion Policy.  Our cremains-infused memorials are handmade to order by independent artists. While we make every effort to complete and deliver your order in a timely manner, production is dependent on artist availability and your timely cooperation—specifically, your return of the cremains collection kit in accordance with the provided instructions. If you fail to return the collection kit within eighteen (18) months from the date of order acceptance:(i) we are under no obligation to fulfill the order upon later receipt of the kit; (ii) you forfeit any right to a refund; and (iii) you release Spirit Pieces from any liability related to the order or any cremains subsequently returned to us. In such cases, we may dispose of the cremains in a respectful manner consistent with local law and customs, and you acknowledge and accept this as part of your agreement with Spirit Pieces.

4.         Acceptable Use Policy for the Services & Website. You agree not to use, and will not permit or enable others to use, the Website or Services in any manner that: (i) infringes the intellectual property, privacy, publicity, or other proprietary rights of Spirit Pieces or any third party; (ii) violates any applicable law, regulation, or ordinance, including but not limited to those governing the export of data, consumer protection, and online conduct; (iii) is harmful, abusive, harassing, defamatory, obscene, hateful, discriminatory, sexually explicit, or otherwise offensive or objectionable; (iv) interferes with the functionality, security, or integrity of the Website, including by introducing malware, accessing unauthorized systems, or disrupting servers or networks; (v) misrepresents your identity or affiliation, including impersonating any person or falsely claiming association with any individual or entity; (vi) attempts to collect or access the personal information of other users without authorization; or (vii) involves unauthorized commercial activity, including advertising or selling products or services without our prior written consent. Spirit Pieces reserves the right to investigate and take any action it deems appropriate—including the suspension or termination of access and referral to law enforcement—for any violation of this Acceptable Use Policy. We also maintain a policy of terminating access for users who repeatedly infringe the intellectual property rights of others.

5.         Ownership; Covered Communications.

5.1       Ownership.  Unless expressly stated otherwise, all rights, title, and interest in and to the Website, the Services, and all related content and materials—whether textual, visual, audio, audiovisual, or otherwise—are and shall remain the exclusive property of Spirit Pieces. This includes, without limitation, all copyrights, trademarks, service marks, trade dress, trade secrets, logos, branding, graphics, images, photographs, text, HTML code, video, audio, databases, documentation, software, and all associated intellectual property rights, including all derivative works, enhancements, and improvements (collectively, the “Materials”). Nothing in these Terms grants you any ownership rights in the Materials, nor shall any use of the Website or Services be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Materials or intellectual property of Spirit Pieces, except as expressly permitted under these Terms. All rights not expressly granted are reserved.

5.2       Currency of Materials.  While we make reasonable efforts to ensure that the information and materials provided on the Website are accurate, complete, and current, we do not warrant or guarantee that all content is error-free, up-to-date, or comprehensive. Images of memorial products are for illustrative purposes only and may not reflect the precise appearance of the actual product you receive, particularly in the case of handmade or cremains-infused items.

5.3       Consumer Review Fairness Act of 2016.  In accordance with the Consumer Review Fairness Act, nothing in these Terms shall be construed to restrict or prohibit your right to post or submit a truthful, lawful review, performance assessment, or other feedback regarding our goods, services, or conduct (a “Covered Communication”), including by electronic means. We do not require you to waive intellectual property rights in your Covered Communications, except that by submitting such communications, you grant Spirit Pieces a non-exclusive, perpetual, irrevocable, fully paid, royalty-free, worldwide license (with the right to sublicense) to use, reproduce, modify, publish, display, and distribute such content in any media, whether now known or hereafter developed. This license does not transfer ownership of your content but allows us to use it to improve or promote our services. This section does not limit our rights to remove, moderate, or decline to display Covered Communications that contain confidential, private, defamatory, infringing, harassing, vulgar, or otherwise unlawful or inappropriate content, or that fall outside the scope of lawful consumer feedback under applicable law.

6.         Third Party Websites. The Website may contain links to third-party websites, services, or resources (“Third-Party Sites”) for your convenience and informational purposes only. Spirit Pieces does not control, endorse, or assume any responsibility for any Third-Party Site, including its content, availability, policies, or practices. We make no representations or warranties, express or implied, regarding the accuracy, legality, or appropriateness of any content, information, products, or services available through Third-Party Sites. You acknowledge and agree that any access to or use of a Third-Party Site is at your own risk and subject to the terms and conditions and privacy policies of such third parties. Spirit Pieces will not be liable for any damages or losses arising from your use of or reliance on any Third-Party Site or any transaction you engage in with a third party. You are solely responsible for conducting any investigation you deem necessary before proceeding with any interaction or transaction involving a Third-Party Site.

7.         Term & Termination. These Terms remain in effect from the time you first access or use the Website or Services and will continue until terminated by either party in accordance with this Section. We reserve the right, in our sole discretion and without prior notice, to suspend, restrict, or terminate your access to the Website or Services at any time and for any reason, including but not limited to: (i) your actual or suspected violation of these Terms; (ii) requests by law enforcement or other governmental authorities; (iii) your request to delete your account or terminate access; (iv) discontinuation or material modification of the Services; (v) technical or security issues or problems; (vi) suspected or actual fraud or other illegal activity by you or on your behalf; or (vii) our decision to cease offering the Services or Website generally. Termination of your access does not limit any rights or remedies available to us under these Terms or at law or equity. Upon termination, all provisions of these Terms which by their nature should survive—including but not limited to provisions relating to intellectual property, indemnification, disclaimers, limitations of liability, and dispute resolution—shall remain in full force and effect.

8.         Limitation of Liability; Indemnification.

8.1       Limitation of Liability.  To the fullest extent permitted by law, Spirit Pieces and its affiliates, vendors, artists, licensors, sponsors, service providers, and representatives (collectively, the “Covered Parties”) shall not be liable to you or any third party for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, emotional distress, or other intangible losses, arising out of or relating to your access to or use of the Website, the Services, or any content, products, or information obtained through the Website—whether based in contract, tort (including negligence), strict liability, or otherwise—even if we have been advised of the possibility of such damages.

Without limiting the foregoing, the Covered Parties expressly disclaim any liability for damages arising from (i) the handling, transportation, or loss of cremains or memorial products during shipping; (ii) any unauthorized access to or use of your information; (iii) your use of, or inability to use, the Website or Services; or (iv) any acts or omissions of third parties, including artists and shipping carriers.

In no event shall the total aggregate liability of the Covered Parties to you for any and all claims arising out of or relating to these Terms, the Website, or the Services exceed the amount you paid for the specific product or Service giving rise to the claim, including any applicable shipping charges.

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8.2       Indemnification.  You agree to indemnify, defend, and hold harmless the Covered Parties from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (i) your use of the Website or the Services; (ii) your breach of these Terms, including any representations, warranties, or obligations; (iii) your failure to obtain proper legal authority or consent regarding the submission of cremains or content; (iv) any content, materials, or information submitted by you, including memorial content and customer reviews; or (v) any violation of applicable laws, rules, or regulations by you or anyone acting on your behalf. This indemnification obligation applies regardless of whether the claim arises in tort, contract, or otherwise, and survives termination of your access to the Website or use of the Services. It also applies even if any portion of the claim is based in whole or in part on the alleged negligence of Spirit Pieces, except to the extent prohibited by law.

9.         Disclaimer of Warranties.

9.1       No Warranty.  The Website, the Services, and all content, materials, and products provided through the Website are offered on an “as is” and “as available” basis without warranties of any kind, express or implied. To the fullest extent permitted by law, Spirit Pieces and the Covered Parties expressly disclaim all warranties, representations, and conditions of any kind, whether express, implied, statutory, or otherwise, including without limitation any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, accuracy, completeness, or results. We do not warrant that the Website or Services will be uninterrupted, error-free, secure, or free from viruses, malware, or other harmful components. We make no representations or warranties regarding the accuracy, reliability, or completeness of any content, materials, or information made available through the Website, nor do we guarantee that any defects will be corrected. You acknowledge and agree that your use of the Website and the Services is at your sole risk and that you assume full responsibility for all outcomes related to such use, including any loss or damage arising from reliance on content, technical errors, or system interruptions. You further acknowledge that Spirit Pieces is not responsible for the actions, omissions, or conduct of any third parties, including independent artists, vendors, or shipping carriers, and makes no warranties with respect to any goods or services provided by such third parties.

9.2       No Geographic Representations.  Spirit Pieces makes no representation or warranty that the Website, the Services, or any materials or products made available through the Website are appropriate or available for use in all geographic locations. Access to the Website from territories where the Website’s content or the Services are illegal or restricted is prohibited. If you choose to access the Website from outside the United States, you do so on your own initiative and are solely responsible for complying with all local laws and regulations, including those governing the handling or shipment of cremains. We reserve the right to limit the availability of the Website or Services to any person, geographic area, or jurisdiction at any time in our sole discretion.

10.       Confidentiality.

10.1     Definition of Confidential Information.  For purposes of these Terms, “Confidential Information” means all non-public, proprietary, or sensitive information disclosed by one party (the “Disclosing Party”) to the other party (the “Receiving Party”), whether disclosed orally, visually, electronically, or in writing, that is designated as confidential or that a reasonable person would understand to be confidential given the nature of the information and the circumstances of disclosure. Confidential Information includes, without limitation: (i) with respect to Spirit Pieces, all technical, business, operational, financial, product, service, customer, and vendor information, including pricing, artist relationships, and proprietary methods or processes; (ii) with respect to you, any personal information you provide to us that is not submitted for public display (e.g., information not intended for use in online memorial pages). Confidential Information does not include information that: (a) is or becomes publicly known without breach of any obligation owed to the Disclosing Party; (b) was known to the Receiving Party prior to disclosure by the Disclosing Party without any obligation of confidentiality; (c) is disclosed to the Receiving Party by a third party who is not subject to a confidentiality obligation; or (d) is independently developed by the Receiving Party without use of or reference to the Disclosing Party’s Confidential Information.

10.2     Protection of Confidential Information.  The Receiving Party agrees to protect the Disclosing Party’s Confidential Information with the same degree of care it uses to protect its own confidential or proprietary information of a similar nature, but in no event less than reasonable care. The Receiving Party shall not use the Disclosing Party’s Confidential Information for any purpose outside the scope of these Terms or the Services provided hereunder, and shall not disclose such information to any third party except to its employees, contractors, or advisors who have a need to know such information and who are bound by confidentiality obligations no less restrictive than those set forth in this Section.
The Receiving Party shall be responsible for any breach of this Section by its personnel, contractors, or agents..

10.3     Compelled Disclosure.  If the Receiving Party is required by law, regulation, subpoena, or court order to disclose any Confidential Information of the Disclosing Party, the Receiving Party shall (to the extent legally permitted) provide the Disclosing Party with prompt written notice of such request or requirement so that the Disclosing Party may seek a protective order or other appropriate remedy. If disclosure is nonetheless required, the Receiving Party shall disclose only that portion of the Confidential Information that is legally required and shall use reasonable efforts to ensure that such information is treated as confidential by the recipient. If the Disclosing Party does not contest the disclosure, it shall reimburse the Receiving Party for reasonable costs incurred in compiling and providing secure access to such Confidential Information.

11.       Governing Law and Venue. These Terms, and any dispute, claim, or controversy arising out of or relating to the Website, the Services, or your use thereof (whether in contract, tort, or otherwise), shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of laws principles. Subject to the arbitration provisions in Section 12, any legal action or proceeding arising out of or relating to these Terms that is not subject to arbitration shall be brought exclusively in the state or federal courts located in Travis County, Texas. You hereby irrevocably consent to the personal jurisdiction of such courts and waive any objections to venue or forum non conveniens.

12.       Binding Arbitration. You agree that any dispute, claim, or controversy arising out of or in relation to this Agreement, or the applicability, breach, termination, validity, enforcement, or interpretation thereof, will be settled by binding individual arbitration. If there is a dispute about whether this arbitration clause can be enforced or applies to the dispute between you and Spirit Pieces, the Parties agree that the arbitrator will decide that issue. Notwithstanding the foregoing, you and Spirit Pieces each agree that any claim related to actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights will not be subject to this arbitration clause or arbitration. However, all claims related to actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or intellectual property rights will be interpreted under Texas law and will be heard exclusively in the state and federal courts located in or with jurisdiction over Austin, Texas. You and Spirit Pieces agree that the Federal Arbitration Act will govern the interpretation and enforcement of this arbitration provision. The arbitration shall be finally resolved by binding arbitration through the platform provided by New Era ADR, Inc. (https://app.neweraadr.com/) (the “New Era Platform”) in accordance with its rules and procedures for “Virtual Expedited Arbitrations” by a professional neutral(s) with substantial experience in resolving commercial disputes (the “Neutral”). The Neutral shall be chosen in accordance with the rules and procedures of the New Era Platform. The parties will bear costs as provided for under this Agreement or, if silent, in accordance with the rules and procedures of the New Era Platform. Judgment on any award rendered by the arbitrator may be entered in any court having jurisdiction and shall be enforceable consistent with the Convention on the Recognition and Enforcement of Foreign Arbitral Awards, commonly referred to as the 1958 New York Convention. The arbitrator will be provided with the right to award costs and attorneys’ fees to the prevailing Party. The arbitrator will apply the laws of the State of Texas and the federal laws of the United States in deciding any controversy or claim pursuant to this arbitration clause. ANY DISPUTE RESOLUTION PROCEEDING ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER IN ARBITRATION OR OTHERWISE, SHALL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION, AND YOU AND SPIRIT PIECES EXPRESSLY AGREE THAT CLASS ACTION AND REPRESENTATIVE ACTION PROCEDURES SHALL NOT BE ASSERTED IN NOR APPLY TO ANY ARBITRATION PURSUANT TO THESE TERMS.

13.       No Waiver. No failure or delay by Spirit Pieces in exercising any right, power, or privilege under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise of any right, power, or privilege preclude any other or further exercise of such right, power, or privilege. Any waiver of any provision of these Terms must be in writing and signed by an authorized representative of Spirit Pieces. If any provision of these Terms is found to be illegal, invalid, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The unenforceable provision will be deemed modified to the minimum extent necessary to make it enforceable, and the parties agree to take all necessary actions to implement such modification.

14.       Entire Agreement. These Terms, along with the Privacy Policy and any other legal notices or agreements published by Spirit Pieces on the Website, constitute the entire agreement between you and Spirit Pieces regarding the use of the Website and the Services. These Terms supersede all prior or contemporaneous agreements, communications, and proposals, whether written or oral, between you and Spirit Pieces relating to the subject matter hereof. No modification, amendment, or waiver of these Terms shall be valid unless in writing and executed by both parties, except as otherwise provided herein. You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent, and any attempted assignment without such consent shall be void..

15.       Contact Information. If you have any questions regarding these Terms or the Services, you may email us at hello@spiritpieces.com.  Official correspondence should be sent to admin @ spiritpieces.com.

Our mailing address is:

Spirit Pieces
PO BOX 203910
Austin, TX 78720 US

Our phone number is:
512-886-2029